AWS named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service
AWS Machine Learning Blog702 字 (约 3 分钟)
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AWS连续第四年被Gartner评为CCaaS领域领导者，其Amazon Connect Customer通过AI和客户上下文提升体验。
入选理由：AWS连续四年获Gartner CCaaS领域领导力认可
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