The Desperation of NYTimes
Hacker News Best479 字 (约 2 分钟)
72
NYTimes' forced non-unsubscribable onboarding emails damaged trust and triggered auto-renewal cancellation, proving that respecting unsubscribe rights is key to maintaining email reputation and long-term growth.
入选理由:NYT在5天内发送5封无法退订的入门邮件,导致用户主动检查并关闭自动续费功能。
FeaturedArticle#Email Marketing#User Experience#Growth Strategy#CAN-SPAM英文